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Privacy Policy for Malaysia Accounts

Salon Prive BJ, Red Envelope and Football Studio sit behind one account, and this Privacy Policy explains how we handle the account, cookie and wallet data that makes…

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v2a888 Privacy Policy for Malaysia Accounts
HELP ROUTES

Privacy Help Through Local Channels

Privacy questions should reach a channel that can identify your account safely without asking you to reveal more than needed. We separate general help from account-data requests so your message goes to the right team. When you contact us, include your registered phone or email, the issue you want checked and any payment reference only if it is relevant to the privacy request.

Team online

Privacy email

Use our privacy email for access, correction, deletion or cookie questions. We may ask you to confirm account ownership before sending any data or making changes, so your request stays tied to the correct profile.

Live chat handoff

Chat can collect the first details of a privacy concern, then pass it to the data team when account records need checking. Avoid sharing card screenshots or unrelated wallet images unless our team asks for them.

Security request path

If you think your account data has been accessed without permission, tell us through the security route. We can check login signals, recent wallet actions and support contact history before advising the next step.

DATA CARE

How Your Account Data Is Handled

Our Privacy Policy is written around the data we actually need for account access, wallet checks, game-session records and support.

Data we collect

We collect registration details, login signals, wallet references, session records and support messages. These records help us run your account, answer requests, trace errors and keep payment activity matched to the correct profile.

Cookie use

Cookies help remember your session, language choice and device checks. Some cookies are needed for account access, while others help us measure page performance and spot unusual traffic patterns across Malaysia connections.

Account security

We use access controls, verification steps and activity logs to reduce account misuse. If a password reset or wallet change looks unusual, support may ask for a short identity check before acting.

Payment privacy

Touch 'n Go, GrabPay, Boost dan FPX references are stored with your wallet history so deposits and withdrawals can be matched. We keep the record needed for checks without turning payment details into public account content.

Retention periods

We keep account and transaction records only for as long as needed for service operation, dispute handling, security checks or legal duties. When a record is no longer needed, we delete it or anonymise it.

Change requests

You can ask us to correct account details, update contact data or explain how a record is used. For safety, we verify the requester before changing data that affects login, wallet or support access.

Privacy Questions Before You Join

These answers explain how the Privacy Policy applies to common account moments: registration, wallet records, cookies, correction requests and account closure. They are written for Malaysia access and should be read with the policy above. If your question involves your own account data, contact us through a privacy channel so we can verify you before responding.

We collect the details needed to create and protect your account, such as contact data, login signals, device checks and wallet references. We use them for access, support, security and transaction matching.

Touch 'n Go and GrabPay references are stored as wallet records tied to your account. They help us match deposits, confirm withdrawals and answer payment questions without making your transaction details public.

Cookies can remember your session, device and language setting, and may help us detect unusual access patterns. They support account security and page function; they are not used to publish your activity.

Yes. Contact the privacy channel and tell us what needs changing. We may verify account ownership first, especially when the request affects your login email, phone number, wallet details or security settings.

We may share limited data with service partners that support payments, security checks, hosting or customer help. They receive only what is needed for that task and must handle it under agreed data controls.

We keep wallet and support records while they are needed for account operation, dispute handling, security checks or legal duties. When the reason ends, we delete, anonymise or archive them under controlled access.

After account closure, we restrict access to active services but may retain records needed for security, payment disputes or legal duties. You can ask what remains and whether any record can be deleted.